Practical Information

At these western style Delis you can find fresh food, bread, snacks, dairy products, alcohol, nappies etc. A few home comforts.

Canggu Deli

Canggu Plaza, near Canggu Club

Pepito Mart

Raya Kerobokan, Jalan Petitenget & Raya Canggu

Bali Deli

Jalan Kunti near the corner of Sunset Road

Other Useful numbers

Bali Baby Hire

With everything from nannies, cots, pool fences, nappies, formula milk, high chairs and toys available for hire. Let us know what you need and we will help coordinate with our friends at Bali Baby Hire.

Guardian Pharmacy / Apotek

There are several pharmacies known as Apoteks in Bali. Be sure to check the dose is correct for children on prescribed medicine. There is a Guardian pharmacy at “Lio Corner” in Seminyak and also one opposite Mama San at the other end of Raya Kerobokan. There is also a chemist at Echo Beach Canngu.

Numbers we hope you don’t need:

Siloam Hospital Sunset Road
Emergency Ph +62 361779911
Outpatient Clinic +62 361 779900

Siloam Hospital Canggu
Emergency Ph +62 8113991134

If you need advise on a home visit doctor for children during your stay you can also contact us to help.

Australian Consulate General Bali Ph +62  361 241 118

Tourist Police Ph +62  361 224 111

Bali Airport  Ph +62 361 9351011

Some tips for the first time traveller to Bali.

General Climate

Bali’s is located very near to the equator, therefore its warm, tropical climate makes it a huge draw for tourists. Average year-round temperature stands at around 26-27°C with a humidity level of about 85-90%. Water temperatures are always pleasant. The two seasons are not clear cut and fully predictable.


Some non Indonesian travelers require a tourist visa to stay in Bali. It depends which passport you hold. If so you must purchase a Visa on Arrival (VoA) at the airport in Bali. The current cost is US$35 per person for a 30 day tourist visa, payable in US dollars or Indonesian Rupiah. You can also pay in other common currency, however the airport will decide the exchange rate. At this time credit card payment is not available.

When you land at the airport in Bali you need to go the “Visa On Arrival” counter and purchase your tourist Visa. The VOA After purchasing, you then join the line to go through the Immigration counter towards baggage claim.

Please check if you require a Visa on Arrival. Australian Passport Holders have recently been granted a free 30 Day Tourist Visas to Bali, however this may change in the future. Australians can proceed directly to the immigration counter on arrival at the airport.

Please ensure your passport has a minimum of 6 months before expiry, if not you will not be allowed International travel. In addition, you must have at least one totally clear page for the visa sticker. You will also need proof of a round-trip-ticket that shows you have a flight to exit Indonesia. It is also strongly advisable for all travelers to have adequate travel insurance for the duration of their stay.

On the other side of the airport immigration counter, you will find your luggage spilling out onto the carousels. You may be pleasantly surprised to find friendly porters who will grab you a trolley, carry your bags and help you with the heavy lifting as you head through customs. Even if you didn’t ask for this service, remuneration will be expected. If you don’t want to pay, you need to refuse their help.


The first matter of business you are likely to want to sort out is getting your money exchanged, or getting to an ATM for access to some Indonesian Rupiahs (IDR). Currency exchange can be found at every turn. We tend to look for one offering a decent rate with no commissions.

The most common denomination is the blue 50,000rp note (roughly $5 AUD/USD) or the red 100,000rp notes (roughly $10 AUD/USD). Try to get some smaller notes too. Make sure you do not leave the ATM without your card. Many foreign visitors report leaving the ATM before their card is returned, as the sequence is different to what they are familiar with at home.

In Bali, you receive your money first, your receipt second, and are then prompted to either end your transaction or proceed with a further withdrawal. Unless you proactively end your transaction, the card is not returned. Using an ATM is an old habit for most, so always double check that you leave with your card. It doesn’t hurt to stash away a traveller’s cheque in case you find yourself stuck.

Getting Around

During your stay, the reputable Bluebird taxis are the best option for short distance trips, for example Kuta to Seminyak. Always ask for meters to be turned on to avoid unnecessary negotiations at the end of the journey.

Mobile Phones

If you want to be able to use your phone on a local network you can buy a Bali SIM card at an affordable rate from one of the many telcos shops or convenience stores. You then add pre-paid credit to the card to use as you go on your local number. The credit is called “pulsa” and the main companies ar XL or SIMPATI. About 100,000rp packet of data should be enough for local calls and basic use of Facebook and Instagram.